QScan

Privacy Policy

Last updated: [Not Applicable]

Welcome to QScan ("we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application QScan (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

When you use the App, we may collect information that you voluntarily provide to us, including:

  • Account Information: If you choose to create an account, we may collect your email address and other account registration details.
  • User Content: The documents, images, and other content you scan, create, upload, or store using the App ("User Content").
  • Communication Information: Information you provide when you contact our customer support, such as your name, email address, and the content of your communication.
  • Payment Information: If you purchase a premium subscription, we may collect payment information through our third-party payment processors (such as Apple iTunes). We do not directly store your credit card information.

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

  • Device Information: Information about your mobile device, including the device model, operating system version, unique device identifiers, and mobile network information.
  • Usage Information: Information about how you use the App, including the features you use, the actions you take, the time and duration of your usage, and the frequency of your visits to the App.
  • Location Information: The App does not collect precise location information. However, we may collect approximate location information based on your IP address or other device information.
  • Log Information: Log files that record interactions with the App, including access times, pages viewed, and other system activity.

1.3 Information Collected from Third Parties

We may receive information about you from third parties, including:

  • Service Providers: Third-party service providers that help us operate the App, such as analytics providers, payment processors, and cloud storage providers.
  • Social Media Platforms: If you choose to connect your social media account to the App, we may receive information from the social media platform in accordance with their privacy policies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the App and its features.
  • To process and fulfill your subscription purchases and payments.
  • To personalize your experience with the App, including customizing content and features based on your preferences.
  • To understand how users interact with the App, and to analyze and improve the App's performance and functionality.
  • To respond to your comments, questions, and requests for customer support.
  • To prevent fraud, unauthorized access, and other illegal activities, and to protect the security of the App and our users.
  • To comply with applicable laws, regulations, and legal requirements.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. We may share your information in the following circumstances:

3.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud storage providers to store your User Content.
  • Payment processors to process subscription payments.
  • Analytics providers to help us understand how users interact with the App.
  • Customer support providers to assist with user inquiries.

These service providers are only allowed to use your information to perform the services we have contracted them to provide, and they are required to protect your information and not use it for any other purpose.

3.2 For Legal Reasons

We may disclose your information if we believe it is necessary to:

  • Comply with applicable laws, regulations, or legal processes.
  • Respond to requests from law enforcement or other government authorities.
  • Protect our rights, property, or safety, or the rights, property, or safety of our users or others.
  • Prevent or investigate fraud or other illegal activities.

3.3 In Connection with a Business Transaction

If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or through a prominent notice in the App if your information is transferred and becomes subject to a different privacy policy.

4. How We Protect Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Implementing technical and organizational security measures, such as encryption, firewalls, and secure server facilities.
  • Restricting access to your information to only those employees, contractors, and service providers who need access to perform their job functions.
  • Regularly reviewing and updating our security practices to ensure the protection of your information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices and Rights

You have certain choices and rights regarding your information, including:

5.1 Access and Correction

You may access and update certain information about your account by logging into your account in the App. If you need to access or correct other information we have about you, please contact us at saomiao6548@163.com.

5.2 Deletion

You may request the deletion of your account and associated information by contacting us at saomiao6548@163.com. Please note that some information may be retained for legal, tax, or regulatory purposes, or to prevent fraud or other illegal activities.

5.3 Opt-Out of Marketing Communications

We may send you marketing communications if you have consented to receive them. You can opt out of receiving marketing communications by following the unsubscribe instructions in the communications or by contacting us at saomiao6548@163.com.

5.4 Location Information

You can control whether the App has access to your location information through your device's settings.

5.5 Cookies and Similar Technologies

You can control the use of cookies and similar technologies through your device and browser settings. Please note that disabling cookies may affect the functionality of the App.

6. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible. If you believe that we may have collected information from a child under the age of 13, please contact us at saomiao6548@163.com.

7. Third-Party Links and Services

The App may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites or services. We encourage you to review the privacy policies of these third-party websites or services before providing them with any information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. By using the App, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated Privacy Policy in the App and update the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the App after the posting of the updated Privacy Policy constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

saomiao6548@163.com